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Upright bag model with sealed HEPA system which filters all the fine dirt through the HEPA filter for cleaner indoor air.
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Customer Reviews
I noticed the other two reviews before me mentioning serious problems with their 4870SZ so I thought it worthwhile to add my experience. The first one that arrived just didn't work. Didn't pick up dirt. Call Eureka customer service and they couldn't figure out the problem so they told me to bring it to an authorized service center. That seemed pretty ridiculous to me (I shouldn't have to drag it around to get repaired when I bought it new and allegedly working!) and I told the service agent that. Then she told me I also had the option to return it to Amazon. So I shipped the big heavy thing back to Amazon for an exchange. Amazon was great because they paid for the return shipping and within two days I had the replacement vac. Well this one seems to work pretty well. The only weird thing is that when I first turn it on it seems to move forward on its on like a self propelled lawnmower (which is nice!) but within a few minutes it becomes much harder to push. I haven't had a chance to call customer service again and ask them if it is supposed to be like that or not. Speaking of Eureka customer service the woman who I had on the phone seemed to know less about the vac than I did after reading the directions only once! That was disconcerting. Anyway my bottom line is it seems to work fine now for me but you might want to do some more research first. And thanks to Amazon for making the exchange so easy and painless!
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